Introduction

For the purposes of these Terms of Service (“Terms”), the terms “we,” “us,” and “our” refer to SYSMETIS IT SOLUTIONS LLP (“Sysmetis”), headquartered at G-31, Empire Residency, Greater Brijeshwari, Pipliyahana, Indore, Madhya Pradesh 452016, India. “You,” “your,” “user,” and “visitor” refer to any individual or entity visiting our website or agreeing to purchase our services.

These Terms govern your use of the Orbzify application and web-based platform (the “Site”) owned and operated by Sysmetis IT Solutions LLP.

Use of the Site

1. • Changes to Content: The content on this site is subject to change without notice.
   • Warranties and Liabilities:
     • We and third parties do not provide any warranties or guarantees regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website for any particular purpose.
     • We exclude liability for any inaccuracies or errors to the fullest extent permitted by law.
     • Your use of any information or materials on this site is at your own risk. It is your responsibility to ensure that any products, services, or information meet your specific requirements.
   • Intellectual Property:
     • The content, including design, layout, appearance, graphics, software, images, text, comments, illustrations, logos, icons, and Orbzify brand and product names, is owned by or licensed to us and is protected by Intellectual Property Rights.
     • You may not reproduce, distribute, or transmit any content without written permission from Sysmetis.

Accounts

• • Account Creation: When creating an account, you agree to provide accurate and truthful information and update it as necessary.
  • Termination: We reserve the right to terminate accounts that are used illegally or violate these Terms.

User Agreement for Orbzify Platform

• • Sharing 360 Tours: By sharing your 360 images and tours, you acknowledge that anyone with the link can access them.
  • Subscription Payments: Monthly subscription payments are processed through RazorPay. We do not store your payment information. Refer to RazorPay’s Privacy Policy for more details.

Privacy Policy

By using our services, you agree to our Privacy Policy, which outlines how we collect, process, and disclose personal data.

Limitation of Liability

Sysmetis, its directors, officers, agents, employees, content providers, subsidiaries, and affiliates are not liable for any actions, claims, losses, damages, liabilities, and expenses arising from your use of the site, services, or content.

Indemnification

You agree to defend, indemnify, and hold harmless Sysmetis IT Solutions, LLP, and its subsidiaries, agents, licensors, managers, and other affiliated companies, as well as their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising directly or indirectly from:

• • Your use of and access to the Services, including any data or content transmitted or received by you (and any viruses, spyware, or other similar harmful or intrusive program code posted, submitted, or transmitted by you to the Services or to Sysmetis).
  • Your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties mentioned above.
  • Your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights.
  • Your violation of any applicable law, rule, or regulation.
  • Any claim or damage that arises as a result of any of your User Content or that is submitted via your User Account.
  • Any other party’s access and use of the Services with your unique username, password, or other appropriate security code.

We reserve the right to assume exclusive control of our defense in any matter subject to your indemnification, which does not excuse your obligation to indemnify Sysmetis. You agree not to settle any dispute subject to your indemnification under these terms without prior written consent from Sysmetis.

Governing Laws

These Terms are governed by the laws of Indore (M.P.), India. Any disputes or legal actions related to these Terms will take place in Indore (M.P.), India, unless all parties agree to a different location.

Unauthorized Use

Unauthorized use of our information may result in claims for damages and/or criminal charges.

Links to Other Websites

Our site may include links to other websites for your convenience. Creating links to our site from other websites requires our prior written consent.

Transaction Authorization

We are not liable for any loss or damage arising from declined transactions due to cardholder limits set by our acquiring bank.

Refund and Cancellation Policy

Refunds:

• • • Refund requests must be submitted within 30 days of purchase.
    • Refunds will be processed within 14 days of receiving the request, provided the criteria are met.
    • Subscription fees are non-refundable, except as required by law or as outlined in this policy.

Cancellations:

• • • You may cancel your subscription at any time through your account settings.
    • Cancellations will take effect at the end of the current billing cycle. You will retain access to the service until then.
    • No pro-rated refunds will be issued for partial months of service.

Contact Information:
For refund or cancellation requests, please contact our support team at support@sysmetis.com with your account details and the reason for the request.

Free Access Until 31-Mar-2025

Orbzify is currently offered as a free-to-use service until 31-Mar-2025. We want to assure our users that no payment details are being collected, and you will not be charged during this period. Please note, however, that we reserve the right to modify or change these Terms of Use at any time. Any changes will be communicated accordingly, but rest assured, for now, this service remains completely free of charge.

By using our website or services, you agree to these Terms. If you have any questions or require further information, please contact us at our registered office.

SYSMETIS IT SOLUTIONS LLP
Registered with the Registrar of Companies, Gwalior on August 31, 2016
Address: G-31, Empire Residency, Greater Brijeshwari, Pipliyahana, Indore, MP 452016, India
Email: support@sysmetis.com
Phone No.: 0731-4984673